Dental Patient Care Coordinator

Dental Patient Care Coordinator | Full-Time Dentistry on Lawrence – Kitchener, Ontario Join a Team Where Your Smile, Energy & Passion for Patient Care Make a Difference! 🦷 Are you a friendly, organized, and enthusiastic dental administrative professional who loves connecting with people and creating exceptional patient experiences? Dentistry on Lawrence is looking for a dedicated Dental Patient Care Coordinator to join our wonderful team in Kitchener! If you thrive in a busy, positive environment, enjoy building relationships with patients, and take pride in delivering outstanding service, we would love to meet you! A LITTLE ABOUT US At Dentistry on Lawrence, we believe exceptional dentistry begins with exceptional people! We're a modern, family-friendly dental practice committed to providing high-quality, patient-centred care in a welcoming and supportive environment. With 8 operatories, a collaborative clinical team, and advanced digital dental technology , we're proud to offer a practice environment where teamwork, compassion, and excellence come together. As part of the True North DPO network, we value professional growth, innovation, and creating a workplace where our team members feel appreciated and supported. Visit our website: https://kitchenerdentistry.ca/ WHY YOU'LL LOVE WORKING WITH US A Wonderful Team Culture: Join friendly, supportive professionals who genuinely care about their patients and one another. A Modern Dental Practice: Work in an established, technology-driven clinic that embraces digital dentistry. Meaningful Patient Connections: Build lasting relationships and help patients feel comfortable, informed, and valued. Opportunities to Grow: Continue developing your skills within a growing dental network that values teamwork and professional excellence. WHAT YOU'LL BE DOING As our Patient Care Coordinator, you'll be one of the welcoming faces and friendly voices that make every patient feel at home. Greet patients warmly and provide an exceptional check-in and check-out experience. Manage appointments, scheduling, incoming calls, and patient inquiries. Maintain accurate patient records and process insurance claims using dental practice management software. Assist with treatment coordination, insurance inquiries, and financial discussions when required. Collaborate with the clinical team to ensure smooth patient flow and efficient daily operations. Support general administrative duties while maintaining an organized, welcoming reception area. WHAT WE'RE LOOKING FOR We're looking for someone who brings both dental administrative experience and a genuine passion for helping people! Minimum 1 year of dental administration experience required. Strong understanding of dental terminology, scheduling, insurance processing, and front desk procedures. Excellent communication, interpersonal, and customer service skills. Strong organizational skills with the ability to multitask in a busy dental environment. A positive, professional, dependable, and team-oriented attitude. Experience with Tracker dental software is an asset. Most importantly, we're looking for someone who is warm, approachable, proactive, and genuinely enjoys making a difference in patients' lives! POSITION DETAILS Location: Dentistry on Lawrence – Kitchener, Ontario Employment Type: Full-Time Compensation: $23.00–$28.00 per hour, based on experience and qualifications. Work Schedule: Monday: 10:00 AM – 7:00 PM Tuesday–Thursday: 7:45 AM – 5:00 PM Friday: 7:45 AM – 1:00 PM READY TO LOVE WHERE YOU WORK? At Dentistry on Lawrence, you're not just joining a dental practice — you're becoming part of a team that values your contributions, supports your growth, and believes in making every patient experience a positive one. If you're passionate about dentistry, love working with people, and are looking for a welcoming team where you can grow and thrive, we'd be delighted to hear from you! Apply today and take the next exciting step in your dental career with