Regional Manager (Dental Clinic Operations)

As an Area / Regional Manager for Dental Operations overseeing 35 dental clinics, your main role involves driving revenue, improving operational efficiency, managing high-performing teams, and ensuring excellent patient experience. This remote operational management role for overseas dental clinics based in Noida requires you to work from the office until 9:00 PM and complete the remaining hours from home.

**Key Responsibilities:**
- Manage and oversee operations across multiple dental clinics within the assigned region
- Drive revenue growth, profitability, and overall clinic performance with full P&L ownership
- Monitor daily operations including scheduling, patient flow, treatment plan acceptance, and service quality
- Analyze reports, KPIs, and financial data to identify gaps and improve performance
- Train, mentor, and develop clinic managers, coordinators, and staff
- Ensure adherence to SOPs, compliance standards, and operational protocols
- Improve patient experience and ensure timely resolution of patient concerns
- Conduct regular audits related to scheduling, billing, patient care, and compliance
- Collaborate closely with doctors, clinic managers, and leadership for operational excellence
- Hire, onboard, and retain high-performing team members

**Key Requirements:**
- 5+ years of experience in multi-unit dental clinic operations
- Experience managing 35 clinic locations simultaneously
- Strong understanding of P&L, revenue management, treatment plan acceptance, and KPIs
- Proven experience in team leadership and people management
- Strong Excel, MIS reporting, and operational reporting skills
- Excellent communication and stakeholder management skills
- Ability to work in a fast-paced, dynamic environment
- Strong problem-solving and decision-making abilities

*Preferred Qualifications:*
- Prior experience in dental chains like Clove Dental, Sabka Dentist, Apollo White Dental, Partha Dental, etc.
- BDS / MBA in Healthcare Management preferred
- Experience in process improvement and operational excellence

Please note, experience in Dental Clinic Operations is mandatory for this role. Candidates from general hospital operations without direct dental clinic exposure may not be considered. As an Area / Regional Manager for Dental Operations overseeing 35 dental clinics, your main role involves driving revenue, improving operational efficiency, managing high-performing teams, and ensuring excellent patient experience. This remote operational management role for overseas dental clinics based in Noida requires you to work from the office until 9:00 PM and complete the remaining hours from home.

**Key Responsibilities:**
- Manage and oversee operations across multiple dental clinics within the assigned region
- Drive revenue growth, profitability, and overall clinic performance with full P&L ownership
- Monitor daily operations including scheduling, patient flow, treatment plan acceptance, and service quality
- Analyze reports, KPIs, and financial data to identify gaps and improve performance
- Train, mentor, and develop clinic managers, coordinators, and staff
- Ensure adherence to SOPs, compliance standards, and operational protocols
- Improve patient experience and ensure timely resolution of patient concerns
- Conduct regular audits related to scheduling, billing, patient care, and compliance
- Collaborate closely with doctors, clinic managers, and leadership for operational excellence
- Hire, onboard, and retain high-performing team members

**Key Requirements:**
- 5+ years of experience in multi-unit dental clinic operations
- Experience managing 35 clinic locations simultaneously
- Strong understanding of P&L, revenue management, treatment plan acceptance, and KPIs
- Proven experience in team leadership and people management
- Strong Excel, MIS reporting, and operational reporting skills
- Excellent communication and stakeholder management skills
- Ability to work in a fast-paced, dynamic environment
- Strong pr